Firstsource–AppliedAI Partnership Delivers Big Productivity Gains In Healthcare And Education

Firstsource said that the partnership with AppliedAI has progressed from a pilot phase to full-scale production. Now, clients in highly regulated, document-intensive environments are using joint AI-powered workflow solutions, moving beyond experimentation to tangible business results.  

A guide to production from pilot projects

Real-World Outcomes Across Sectors

Key Highlights  

• Firstsource and AppliedAI join forces on strategic AI partnership, taking it from pilots to live production.  
• Deployments include healthcare provider data management and education admissions workflows.  
• Processing time per record/application decreased significantly in both verticals  
• The throughput was multiplied several times, and there was a substantial reduction in manual effort and errors.  
• Don't treat AI as a point solution, but as an integral part of the workflow.  
  
  

Sources: Company press release and stock exchange filing by Firstsource Solutions Limited