State-owned telecom operator Bharat Sanchar Nigam Limited (BSNL) has launched Voice over WiFi (VoWiFi) services across all telecom circles in India. The service enables customers to make and receive calls over WiFi networks, ensuring reliable connectivity in areas with weak mobile signals. The rollout strengthens BSNL’s modernization and customer convenience strategy
Seamless Calling Experience for Customers
BSNL has officially announced the nationwide launch of VoWiFi services, also known as WiFi calling. The service is available to all BSNL subscribers and allows voice calls and messages to be transmitted over WiFi networks.
This initiative is designed to improve call quality and reliability in locations where mobile signals are weak, such as homes, offices, basements, and remote areas. The technology is IMS-based, supporting seamless handovers between WiFi and mobile networks, ensuring uninterrupted communication.
VoWiFi is offered free of cost, with no additional charges for WiFi calls, making it a customer-friendly move. The rollout also helps reduce network congestion, particularly in urban centers, while extending BSNL’s reach in underserved rural regions.
Notable Updates / Major Takeaways
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Nationwide rollout: Service available across all BSNL telecom circles.
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Customer benefit: Reliable calling in weak signal zones.
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Technology: IMS-based platform with seamless WiFi-to-mobile handovers.
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Cost: No extra charges for WiFi calls.
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Strategic impact: Strengthens BSNL’s modernization drive and competitiveness against private carriers.
Sources: Press Information Bureau (PIB); ETTelecom; IANS Business News; BSNL Corporate Announcements