Mumbai-based startup Goodfellows is transforming elderly care by pairing senior citizens with empathetic young adults for companionship. Founded by Shantanu Naidu, the initiative fosters intergenerational bonds, reduces loneliness, and promotes emotional well-being among India’s aging population. The model is now expanding across major cities with growing demand
Startup tackles senior loneliness with empathy
Goodfellows, a social enterprise based in Mumbai, is addressing one of India’s most pressing social challenges—elderly isolation—by connecting senior citizens with young graduates for companionship. The initiative, founded by Shantanu Naidu and supported by Ratan Tata, aims to create “grandkid-like” relationships between youth and seniors, offering emotional support, assistance with daily tasks, and genuine friendship.
The startup carefully selects and trains young adults, known as “Goodfellows,” to engage with seniors, or “Grandpals,” through personalized interactions. These include reading sessions, walks, tech help, or simply spending quality time together. The goal is to foster trust and warmth, reminiscent of familial bonds.
How the model works
Goodfellows operates on a subscription-based model, where seniors or their families can sign up for companionship services. The youth companions are vetted for empathy, patience, and communication skills, ensuring a safe and enriching experience. The initiative has received widespread acclaim for its thoughtful approach and emotional impact.
The startup also hosts community events, storytelling sessions, and graduation ceremonies to celebrate the relationships formed. With operations now expanding to Pune, Chennai, and Bengaluru, Goodfellows is scaling its reach while maintaining its human-centric ethos.
Key highlights of the Goodfellows initiative
- Mumbai startup Goodfellows pairs youth with seniors for companionship
- Founded by Shantanu Naidu with support from Ratan Tata
- Youth companions called “Goodfellows”; seniors referred to as “Grandpals”
- Services include emotional support, tech help, and daily assistance
- Subscription-based model with personalized engagement plans
- Companions selected for empathy and trained for senior care
- Expanding to Pune, Chennai, and Bengaluru due to rising demand
- Events and ceremonies celebrate intergenerational bonds
Looking ahead
Goodfellows is redefining elder care in India by blending compassion with innovation. As the country’s senior population grows, such models offer scalable, heartfelt solutions to combat loneliness and promote dignity in aging.
Sources: The Better India, The Goodfellows Official Website, The Week