Healthcare 4.0: ISB Experts Call for Digital Innovation and Patient Centric Models

The Indian School of Business (ISB) hosted the third edition of its flagship Healthcare 4.0 conference, bringing together over 1,000 healthcare professionals, investors, and policymakers. The discussions centered on how digital innovation, AI-driven solutions, and value-based care can transform India’s healthcare landscape, especially for small and mid-sized hospitals.

Speakers highlighted that digitisation of health systems, AI integration in hospital operations, and platform-led investments are crucial to scaling healthcare delivery. The focus was on moving beyond traditional hospital-centric models to community-based and patient-centric approaches, ensuring affordability and accessibility.

Key Highlights

• Digital Transformation: Small hospitals urged to adopt AI, telemedicine, and digital health records.
• Value-Based Care: Shift from volume-driven to outcome-driven healthcare delivery.
• Investment Strategies: Platform-led consolidation to strengthen healthcare infrastructure.
• Future Trends: AI in diagnostics, predictive analytics, and patient monitoring.
• Policy Support: Need for sustainable investment and regulatory frameworks.

Context
Experts agreed that India’s healthcare system must evolve toward predictable, efficient, and patient-focused delivery models. With digital tools and value-based care, small hospitals can play a pivotal role in achieving equitable healthcare access across the country.

Sources: ISB Healthcare 4.0 Conference Coverage, ISB Max Institute of Healthcare Management, India Education Diary