Passengers Welcome IRCTC’s E-Pantry Meal Booking Service

Indian Railways Catering and Tourism Corporation (IRCTC) has rolled out its e-Pantry meal booking service, designed to make onboard dining more seamless and passenger-friendly. The service enables travelers to pre-book meals through IRCTC’s website or mobile application, ensuring timely delivery directly to their seats during train journeys.  

Key Highlights  

• Passengers can pre-order meals online or via IRCTC’s mobile app  
• Meals delivered directly to seats during train journeys  
• Wide range of food options available from trusted vendors across major stations  
• Service aims to improve convenience, hygiene, and punctuality in railway catering  
• Positive passenger feedback highlights satisfaction with timely delivery and menu variety  
• Supports IRCTC’s broader digital transformation strategy in railway services  

Strategic Impact  
The e-Pantry initiative reflects IRCTC’s commitment to enhancing passenger experience by integrating technology with traditional services. By offering pre-booked meals, the corporation reduces dependency on pantry cars and station vendors, ensuring better quality control and customer satisfaction. Analysts note that the service could set new benchmarks in railway catering, aligning with India’s push for digital innovation in public services.  

Sources: Economic Times, Business Standard, IRCTC Press Release