Garuda Aerospace announced a collaboration with Salesforce to integrate CRM and AI-driven analytics into its drone operations. The partnership will enhance customer engagement, streamline services, and support Garuda’s vision of becoming a global drone-as-a-service provider. It aligns with India’s Digital India and Make in India initiatives, boosting innovation and growth.
Garuda Aerospace, India’s leading drone manufacturer, has announced a strategic collaboration with Salesforce, the global leader in customer relationship management (CRM) solutions. The partnership aims to integrate advanced digital tools into Garuda’s operations, enhancing efficiency, scalability, and customer engagement across its rapidly expanding drone ecosystem.
Strategic Collaboration
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Salesforce’s cloud-based CRM platform will help Garuda streamline client interactions, manage large-scale projects, and improve service delivery.
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The integration is expected to strengthen Garuda’s ability to cater to diverse sectors including agriculture, defense, infrastructure, and smart cities.
Technology Synergy
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Garuda will leverage Salesforce’s AI-driven analytics to optimize drone deployment, maintenance, and customer support.
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The collaboration aligns with Garuda’s vision of becoming a global drone-as-a-service (DaaS) provider, offering end-to-end solutions.
Market Impact
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With India’s drone industry projected to reach $5 billion by 2030, this partnership positions Garuda to capture significant market share.
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The move also supports the government’s Digital India and Make in India initiatives, reinforcing the country’s push toward technological self-reliance.
Executives from both companies emphasized that the collaboration will accelerate innovation, improve customer experience, and set new benchmarks in drone technology adoption.
Sources: Economic Times, Business Standard, Moneycontrol