Poonawalla Fincorp Integrates Generative AI for Audit and Governance with ServiceNow

Poonawalla Fincorp Limited, a leading NBFC, has announced a strategic partnership with ServiceNow to implement Generative AI in its audit and governance processes. This move follows the company's successful AI integration in HR operations. The collaboration aims to enhance operational efficiency through automated audit report generation, advanced anomaly detection, and predictive data-driven insights. This initiative is expected to significantly improve risk management and compliance procedures. Arvind Kapil, MD and CEO of Poonawalla Fincorp, emphasized that this tech-forward approach aligns with their vision of becoming a future-ready financial institution, building on their earlier AI implementations in HR and credit risk management.

Source: Poonawalla Fincorp Limited Press Release, February 5, 2025