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Updated: May 10, 2025 07:30
Finance Minister Nirmala Sitharaman has issued a strong directive to all banks and financial institutions to remain on high alert and ensure uninterrupted services as tensions escalate between India and Pakistan. In a high-level meeting held in New Delhi on May 9, top officials from public and private sector banks, insurance companies, and key regulatory bodies including the Reserve Bank of India, CERT-In, IRDAI, and NPCI, gathered to assess the sector’s operational and cybersecurity preparedness.
Key Highlights
The finance minister emphasized that both physical and digital banking services must function seamlessly, with a particular focus on maintaining cash availability at ATMs, uninterrupted UPI and internet banking services, and continued access to essential banking facilities.
Emergency protocols are to be updated and tested immediately to handle any potential contingencies, ensuring that citizens and businesses do not face disruptions, especially in sensitive border regions.
Sitharaman directed banks to coordinate closely with security agencies to protect employees, particularly those stationed near the borders, and to guarantee operational continuity.
The meeting spotlighted the critical role of cybersecurity, with banks reporting the implementation of robust anti-DDoS systems, regular mock drills for disaster recovery, and heightened monitoring for phishing attempts. Security Operations Centres and Network Operations Centres are on high alert, coordinating real-time with CERT-In and the National Critical Information Infrastructure Protection Centre.
Banks have been instructed to conduct regular audits of their cybersecurity systems and data centres, ensuring that all digital and core banking infrastructure is fully firewalled and monitored around the clock.
Designated senior officers at bank headquarters will now be responsible for real-time reporting of cyber incidents and operational continuity to relevant government agencies.
Insurance companies were also asked to ensure timely claim settlements and uninterrupted customer service during this period of heightened risk.
Despite the geopolitical volatility, Sitharaman reassured that India’s banking and financial system remains robust and resilient, underpinned by the government’s firm commitment to national security and economic stability. The country’s digital payment ecosystem, which processes 17–18 billion mobile transactions monthly, is considered a backbone of daily commerce, making its protection a top priority.
Sources: Financial Express, Deccan Herald, NewsOnAir, India Today, NDTV, Moneycontrol, Business Today
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