Image Source: BW Police World
Gurugram Police launched a WhatsApp chatbot on January 9, 2026, to boost citizen services. Accessible via 91-95999-64777, users send 'Hello' for instant access to police station details, emergency helplines, lost phone tracking, feedback, and safety tips. Police Commissioner Vikas Kumar Arora aims to enhance transparency and response times in this tech-forward city.
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Gurugram Police has launched a WhatsApp chatbot service to enhance digital outreach and citizen engagement. Available on number 91-95999-64777, citizens can access police station details, emergency helplines, lost phone tracking, feedback systems, and safety advisories instantly by sending 'Hello'. Police Commissioner Vikas Kumar Arora inaugurated this initiative on January 9, 2026, aiming for faster, transparent police-citizen interaction.
Key Highlights
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Users send 'Hello' on WhatsApp to start; select language then 'View Services' for options.
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Provides nearest police, women, cyber, and traffic stations with SHO contacts, emails, and Google Maps locations.
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Links to CEIR portal for lost mobiles, emergency helpline 112, feedback system, and safety videos/advisories.
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24/7 availability strengthens communication in fast-growing Gurugram, described as a tool for public service and accountability.
This move aligns with Gurugram's tech-savvy image, making essential police services accessible from home and reducing response times.
Sources: PTI News, Dainik Jagran
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