Kolkata’s Netaji Subhas Chandra Bose International Airport has slipped to its lowest ranking in 2025 after IndiGo’s week-long flight disruptions in December caused chaos across terminals. Despite maintaining its rating score, the airport was overtaken by Trichy and Dehradun, reflecting the impact of operational instability on passenger satisfaction.
IndiGo’s Flight Disruptions
In December 2025, IndiGo faced severe operational challenges, leading to widespread cancellations and delays across major airports, including Kolkata. The disruptions not only inconvenienced passengers but also directly affected the airport’s quarterly performance metrics.
Kolkata Airport Ranking
The airport began 2025 on a high, securing its best-ever rank of 57 in the January–March quarter. However, by the year’s end, its rank dropped to 72-the lowest in a single year. While its rating point of 4.9 remained unchanged, better performances by Trichy and Dehradun pushed Kolkata further down the list.
Broader Impact
The incident highlights how airline operations significantly influence airport rankings. With IndiGo being India’s largest carrier, its disruptions ripple across the aviation ecosystem, affecting airport reputations and passenger trust.
Key Highlights
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IndiGo’s December disruptions caused chaos at Kolkata airport
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Airport rank fell to 72, lowest in 2025
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Started the year strong at rank 57 in Jan–Mar quarter
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Trichy and Dehradun outperformed Kolkata in final quarter
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Operational stability remains key to airport reputation
Conclusion
Kolkata airport’s slip in rankings underscores the close link between airline reliability and airport performance. As India’s aviation sector grows, consistent operations and passenger satisfaction will remain critical to maintaining global competitiveness.
Sources: Times of India, The New Indian Express, Economic Times