AI Revolution in India: Tech Giants Unveil an Army of Agentic AI

In the biggest paradigm shift altering the Indian tech scene, large industry players are assuredly investing in agentic AI. This emerging technology is more than just a buzzword; rather, it is changing how businesses operate and communicate with customers.

 

Zomato, the food delivery giant, announced Nugget-a large language model with AI working by itself to handle 80% of all customer queries. Infosys, for its part, aims to build more than 100 general AI agents that will operate with superhuman efficiency to ensure the needs of specific clients."

Meanwhile, Gupshup is bringing AI to the masses with pre-built agents available for big brands, thus offering smaller stakeholders an entry into the AI revolution. These digital workers are transforming customer service, decision-making, and operational efficiencies in and across companies.

 

With India commanding nearly 40% of global AI agent deployments, the country is not just participating in the future but is actively creating it. As these AI agents become smarter and smarter, hyper-personalized experiences, super-fast problem-solving, and insights previously perceived to be impossible promise to become a reality.

The message is loud and clear: in Indian tech, the future isn't just bright; it is dazzlingly intelligent.

 

Source: Inc42